Accessibility

Getting signatures shouldn’t depend on how you use a computer

Most people who sign something through NimbleSign never chose it. Somebody sent it to them. That puts the responsibility on us.

What we build to

These are the rules our own team works to, and they are checked as part of building any screen:

Everything works from a keyboard

Every control can be reached and used without a mouse, in an order that makes sense, and you can always see where you are.

Real controls, not lookalikes

Buttons are buttons and checkboxes are checkboxes, so screen readers and assistive software recognise them.

Everything has a name

Controls that show only an icon still announce what they do.

You can type your signature

Drawing with a mouse or a finger is one option, never the only one, because drawing is not available to everyone.

It still works without JavaScript

Where a screen has a simpler fallback, the fallback is real rather than a dead end.

What we are not claiming

We have not had NimbleSign audited against a published accessibility standard, so we are not going to claim it meets one. We would rather say what is true and let you check it. If you need a formal assessment for a procurement process, ask us and we will tell you honestly where we are.

If something gets in your way

Tell us and we will fix it. Say what you were trying to do and what happened, and send it to helpdesk@nimble.ca. A person reads it. We will get back to you, and if a fix is going to take a while we will tell you that rather than go quiet.

If you were sent something to sign

You do not need an account, and you do not need to go back to whoever sent it. Write to us directly at helpdesk@nimble.ca and we will make sure you can sign it another way. Nobody should lose a document because the screen it arrived on did not work for them.